Order Tracking

1. Track Your Order

Once your order is processed and shipped, you will automatically receive a tracking number by email within 1–2 business days after purchase.

You can use this tracking number to follow your shipment directly on the carrier’s website (such as DHL, UPS, or Canada Post).

If you created an account during checkout, you can also log in to view your order status and history at any time.

2. Processing Time

Orders are typically processed within 24 to 48 hours after payment confirmation.
Please note that weekends and holidays may slightly extend processing times.

3. Delivery Estimates

Delivery times vary depending on the destination and product availability:

  • Canada: 3–7 business days

  • United States: 5–10 business days

  • International orders: 7–15 business days

We will always provide updates if there are unexpected delays.

4. Customs and Import Fees

International buyers are responsible for any customs duties, import fees, or taxes charged upon arrival.
MiningVault is not responsible for delays caused by customs clearance.

5. Need Help?

If you did not receive your tracking number or have questions about your shipment, please contact us:
Email: info@miningvault.ca
Phone: 873-569-1234

We will respond as quickly as possible (average response time: under 5 hours).